Refund Policy

Edited 1st Jan 2024

At Rasoi Indian Restaurant, we aim to provide excellent service and quality food to all our customers. However, we operate under a strict no refund policy for both takeout and dining-in orders. Please carefully review the following terms:

1. Takeout Orders:

   1.1. Once an order has been placed and payment has been made for takeout orders, no refunds will be provided under any circumstances.
   1.2. In the event of order inaccuracies or quality issues, please notify us immediately so that we can rectify the situation with a replacement or store credit.

2. Dining-In Orders:

   2.1. Payment for dining-in orders must be made at the time of placing the order or upon completion of the meal.
   2.2. We do not offer refunds for dining-in orders, except in cases where the food is unfit for consumption due to reasons within our control.

3. Exceptions

   3.1. Refunds may be considered in exceptional circumstances at the discretion of the management.
   3.2. Any such refunds will be issued in the form of store credit or vouchers, not in cash.

4. Policy Awareness:

   4.1. By placing an order with Rasoi Indian Restaurant, you acknowledge and agree to our no refund policy.
   4.2. It is the responsibility of the customer to review and understand this policy before proceeding with any orders.

5. Contact Us:

   5.1. If you have any questions or concerns regarding our refund policy, please feel free to contact us at info@rasoibellevue.com.

By continuing to use our services, you signify your acceptance of this no refund policy. Thank you for choosing Rasoi Indian Restaurant. We appreciate your understanding and cooperation.