Terms and Conditions

Edited 1st Jan 2024

Welcome to Rasoi Indian Restaurant! These terms and conditions outline the rules and regulations for the use of our restaurant's services, including takeouts and dining experiences. By accessing or using our services, you agree to abide by these terms and conditions. Please read them carefully before proceeding.

1. Reservation Policy:

   1.1. For dining reservations, we encourage you to book in advance to secure your table.
   1.2. Reservations can be made online through our website, over the phone, or in person.
   1.3. We reserve the right to cancel or modify reservations based on availability and other factors.

2. Takeout Orders:

   2.1. Takeout orders can be placed online through our website, over the phone, or in person.
   2.2. Payment for takeout orders must be made in full at the time of placing the order.
   2.3. We are not responsible for any delays in takeout orders caused by factors beyond our control, such as traffic or inclement weather.

3. Dining Experience:

   3.1. We strive to provide a pleasant dining experience for all our guests.
   3.2. Please notify us in advance of any special dietary requirements or allergies.
   3.3. We reserve the right to refuse service to any guest who disrupts the dining experience of others or behaves inappropriately.

4. Payment:

   4.1. Payment for dining-in orders must be made at the time of placing the order or upon completion of the meal.
   4.2. We accept cash, credit/debit cards, and other forms of electronic payment.
   4.3. All prices are inclusive of applicable taxes and service charges.

5. Cancellation Policy:

   5.1. If you need to cancel or modify your reservation, please notify us as soon as possible.
   5.2. Cancellations made within a certain timeframe may be subject to a cancellation fee.
   

6. Refund Policy:

   6.1. Refunds for takeout orders will only be provided in cases of order inaccuracies or quality issues.
   6.2. Refunds for dining-in orders will be provided at the discretion of the management.

7. Feedback and Complaints:

   7.1. We welcome feedback from our customers to help us improve our services.
   7.2. If you have any complaints or concerns, please bring them to our attention immediately so that we can address them promptly.

8. Intellectual Property:

   8.1. All content provided on our website, menu, and promotional materials is the property of Rasoi Indian Restaurant and may not be reproduced without permission.

9. Amendments:

   9.1. We reserve the right to update or modify these terms and conditions at any time without prior notice.
   9.2. Any changes will be effective immediately upon posting on our website.

If you have any questions or concerns about these terms and conditions, please contact us at info@rasoibellevue.com. Thank you for choosing Rasoi Indian Restaurant. We look forward to serving you!